Privacy policy

Effectivity: December 15, 2023

(A) Introduction

1. The procedures controlling the collection, use, and dissemination of personal information pertaining to our services are outlined in this Privacy Policy. It clarifies your right to privacy and emphasizes your responsibilities under data privacy legislation.

2. Your personal information is gathered and processed with the intention of improving the caliber of our services. By using our services, you indicate that you understand and agree to the terms and conditions outlined below, which govern the gathering, use, and sharing of your personal data.

3. We will provide the precise personal information that is required and explain why it is being collected upon request. In addition, if we communicate with you directly, we might ask for additional information, such as your name, email address, phone number, subject of correspondence, and any other information you decide to share with us.

(B) The personal data we collect from you

1. Identifiable data - While using our service, we may request for personally identifiable information from you in order to expedite communication and guarantee correct identification. These include, but are not limited to, your email address, initials, date of birth, and any statistics regarding the amount of data you use.

2. Data usage statistics - Information on data use is automatically gathered when a user interacts with the service. This information could include, but not be limited to, the IP address of the device, the kind and version of the browser, the amount of pages seen, the amount of time spent on a page, and any other diagnostic data, including unique device identifiers.

3. Others - When using the Service on a mobile device, certain information may be collected, including the type of mobile device used, its unique identifier, IP address, operating system, kind of mobile browser used, and further diagnostic data. Furthermore, information from the user's browser may be sent to the Company when they access the Service.

(C) Cookies and trackers

1. The Company uses cookies, together with other tracking technologies like beacons, tags, and scripts, to gather and store information about how you use the Services. These technologies are necessary to track how you use our platform and services, collect and store data for service evaluation and improvement, and monitor your usage of them.

2. Please go to our Cookies Policy for further details on all the different kinds of cookies that Akavo Limited uses.

(D) Our reasons for data collection

1. The data we collect from you will enable us to do the following:

  • Enhance and effectively manage our services.
  • Reach out to you via text, phone, email, or any other electronic communication channel in order to share information or provide updates on operations, which may include important or relevant security changes.
  • Assure timely and efficient customer service so that we can effectively respond to users' queries and questions.

2. Your personal information may be used in the planning or execution of mergers, divestitures, restructurings, reorganizations, dissolutions, or other transactions involving the sale, transfer, or disposal of part or all assets. This may occur in situations like winding-up procedures, bankruptcy cases, or other court cases where the transferred assets include the Personal Data associated with our Service users.

3. Additionally, we might utilize your information for usage profiling, analytical study, evaluating the success of our marketing campaigns, and enhancing user experiences across all of our offerings.

4. It is important to know that the following situations justify the Company's continued sharing of personal data with third parties:

  • Third-Parties - We may share your personal information with third-party service providers in order to monitor how our service is being used and to get in touch with you as needed.
  • Commercial Transfers - Your personal information may be shared or transferred in the event of a financing arrangement, merger, asset sale, or acquisition of all or a portion of our firm by another business.
  • Miscellaneous - Additionally, with your permission, third parties may receive access to your personal information.

(E) Data retention 

1. Akavo Limited retains the right to keep and use your personal information for as long as is necessary to carry out the duties outlined in this privacy policy, which may include, but are not limited to:

  • Adherence to applicable laws and regulations.
  • Settlement of disagreements or conflicts resulting from transactions and services.
  • Enforcement of relevant laws, policies, and legal orders.

2. Akavo Limited keeps usage data in-house in a file. Generally speaking, data consumption is only kept for a short while, unless it helps to enhance the security or functionality of our service or if there are legal obligations that need an extended retention period.

(F) Transmission of data

1. Akavo Limited maintains the right to send information abroad, especially to nations whose privacy regulations differ from your own. Acceptance of this Privacy Policy and subsequent information submissions signify your acceptance of these types of foreign transfers.

2. We at Akavo Limited are dedicated to safeguarding your personal information and handling it legally. No nation or organization will have access to your personal information if sufficient security measures aren't put in place to safeguard your private data.

(G) Allowable disclosures

1. Business Acquisitions - Akavo Limited might take part in asset sales, mergers, or acquisitions that result in the transfer of your personal information. We shall provide you with adequate notice prior to any such transfer and the introduction of any new privacy policies.

2. Lawful Orders - In certain circumstances, Akavo Limited might be required by law to divulge Personal Data, or it might be required by court orders or other official demands from public authorities.

3. Legal Duties - Akavo Limited maintains the right to reveal personal information to outside parties when required to comply with legal requirements, protect and preserve the company's rights and property, stop or look into service-related misbehavior, protect the public's or service users' personal safety, avert legal action, or ensure data security.

4. Maintaining the security of your personal information is our top priority. It's crucial to remember that no form of computer storage or internet transmission is perfect. We therefore cannot 100% guarantee the complete security of your Personal Data, even after we have put in place measures to protect it using commercially reasonable techniques.

(H) Revisions and modifications

1. Akavo Limited retains the right to update or change this policy on privacy from time to time. Changes will be published on the page of our website devoted to this policy. Before they take effect, any changes to this Policy will be notified to you via email or notices placed on our website.

2. When modifications are made, the "Effectivity" date at the top of the policy page will be updated. It is advised that you periodically check our Privacy Policy for any revisions. Please be advised that this Policy is subject to change, which takes effect when it is posted on this page.

(I) Contact details 

1. Users may contact the Company regarding this policy using the following contact details: